TapResume candidate help
Help for candidates
Find guidance for applications, career information, assessments and offers. Guides that name ACI Infotech describe that partner’s process; your employer’s steps may differ.
Getting started
- Quick start: what to expectWhat TapResume is, what ACI Infotech will ask of you, and what you will always be able to see.
- Apply from the ACI careers siteApplying takes a few minutes and does not need an account. A one-time code confirms your email.
- Claim your profile from the invitation emailYou applied to ACI Infotech before. One email lets you add your resume and see where your application stands.
- Sign in with a code or a passwordSigning in starts with your email address. A code is emailed to you; a password works too.
- Today: what is waiting on youToday is your home page. It puts the one thing worth doing next at the top, and everything else underneath.
- Add your resume and complete your profileYour resume is what matching reads. Add it once, check what was read from it, and keep your profile current.
Your applications
- See where your application standsEvery application you have made, its current state, and what happens next.
- Pick an interview time and respond to an offerBoth arrive by email with a link. Neither needs you to sign in.
- Submission settings and Offer studioReview each application yourself and compare offers privately. Automatic applying is not enabled.
- Pick an interview time from the email linkAn interview invitation arrives by email with proposed times. One link, one click, no sign-in.
- Respond to your offer from the email linkAn offer arrives by email with a link. You read it, then accept or decline; accepting asks you to confirm.
- Record an introduction for a roleWhen a hiring team asks for a short introduction, you choose video, audio, or writing. Every format has equal standing.
- Record an introduction, withdraw an application, stop emailsThree things you may be asked to do or want to do, each in a minute.
Assessments
- Take an assessmentA hiring team may ask you to take a short skills assessment. You see exactly what it is before you decide, and you can decline.
- An assessment request: review it, start it, or declineA request from a hiring team appears under Requested by employers. You read everything about it before you answer, and both answers are yours to give.
- Sitting the assessment: questions, timer, and submittingOne question at a time, a visible timer, answers saved as you go, and a clear Submit at the end.
- After you submit: your result, reviews, and lost timeWhat you see when the assessment ends, what the hiring team sees, how a review works, and how to get lost minutes back.
- Interview practice and the skills diagnosticTwo things you do on your own terms: rehearse an interview answer privately, and take a diagnostic that adds evidence to your profile.
Your account
- Your privacy, and messages from hiring teamsWhat employers can see, what you agreed to, who looked, and how to talk to a hiring team.
- Email preferences and stopping emailThe switches behind the Manage email preferences link, and the two other ways to stop email.
- Your Career Twin: what was read, and what you keepEverything read from your documents waits for your yes before it is used. You can fix the wording or remove any item, any time.
- Legal notices and your rightsSix short notices, linked from the foot of every page, say what is collected, what AI does and never does, and what you can ask for.
Finding roles
Emails you may receive
- Email: your application was receivedThe receipt for an application you just submitted. It asks nothing of you.
- Email: the profile reminder and the final reminderAt most two optional messages after an application, listing what only you can add to your profile. Your application is not waiting on them.
- Email: an application updateSent when the hiring team changes where your application stands. The same update appears as a notification in TapResume.
- Email: your application has no resume on fileA one-time invitation to claim your profile and add a resume, sent when you applied without one.
- Email and notification: an assessment requestHow a hiring team asks you to take an assessment: by email when you have no account yet, and as a notification when you do.
- Email: a Video Introduction is requestedThe invitation to record a short introduction for a role, and its single reminder.
- Email: interview schedulingA hiring team proposes times for an interview. You pick one from the link, without signing in.
- Email: you have received an offerThe offer email carries the link to read and answer it. It has an expiry date.
- Email: your sign-in codeThe code that signs you in without a password. It is short-lived and works once.
- The unsubscribe links, and what each one stopsEvery reminder and invitation has a one-click unsubscribe. Here is where each link leads and what changes.
Step by step
- Step by step: apply from the ACI careers siteThe clicks from the role page to the confirmation email, with the one-time code in the middle.
- Step by step: claim your profile from the emailFrom the invitation email to your Today page in five clicks.
- Step by step: add a resume and complete your profileUpload once, check what was read, fill the rest by hand, save.
- Step by step: take an assessment, or decline itBoth paths, click by click, from the request card to the result or the recorded decline.
- Step by step: answer an interview slot and an offerBoth arrive as email links and need no sign-in. Here are the exact clicks.
- Step by step: read your status, withdraw, stop emailsThree short tasks on the Applications page and from an email footer.
- Step by step: record an introductionFrom the request to a submitted recording, in the format you choose.